Start energy service

Start a request for service at an existing address.

Required information

  • Social Security number
  • Previous address

Additional information

  • Our process is secure and your information is kept confidential.
  • You must be a residential homeowner or renter.
  • None of your previous accounts can be in arrears.
  • Your request is processed in two business days.
  • Once your request has been processed, you will receive an email confirmation.

Note: Submitting a service request does not mean we can start service. If we have issues with your request, we will contact you, which may delay processing.

Request start

Customer service

Call 866-556-6001, if:

  • You do not want to provide your information online.
  • You are moving to an address where service is off and you want to open an account.

Videos

Proof of identity
If we requested proof of identity, view:
Proof of identity requirements