Start energy service

Start a request for service at an existing address.

Required information

• Social Security number
• Previous address

Additional information

• Our process is secure and your information is kept confidential.
• You must be a residential homeowner or renter.
• None of your previous accounts can be in arrears.
• Your request is processed in two business days.
• Once your request has been processed, you will receive an email confirmation.

Note: Submitting a service request does not mean we can start service. If we have issues with your request, we will contact you, which may delay processing.

Request start

Customer service

Call 866-556-6001, if:

• You do not want to provide your information online.
• You are moving to an address where service is off and you want to open an account.

Videos

• Learn what to expect during an appointment (3:39 min.)
• Rozpocznij, zakończ lub przenieś swoje usługi energetyczne (3:39 min.)
• 开始、停止或移动您的能源服务 (3:39 min.)

Proof of identity
If we requested proof of identity, view:
Proof of identity requirements

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